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Quality Manager


Requisition ID:  470161

B/E Aerospace, Inc.,  a Collins Aerospace company is a leading manufacturer of aircraft interior products and we currently have some exciting positions based at our Kilkeel facility, including a Quality Manager.

JOB TITLE:                           Quality Manager


DEPARTMENT:                    Quality


RESPONSIBLE TO:              Quality Director


HOURS:                               37.5 hours per week.  The post holder may be required at times to work outside his/her normal working hours for the effective performance of the duties of the post.


LOCATION:                         Collins Aerospace formerly B/E Aerospace (UK) Ltd

                                             2 Moor Road


                                             Co Down

                                             BT34 4NG

KEY PURPOSE              

  • Responsible for coordinating activities required to meet world-class quality standards and targets
  • To ensure that the products built meet both external and internal requirements, including regulatory compliance and customer expectations
  • Monitor and advise on quality performance, producing data and reports on performance measured against set indicators
  • Liaising with other departments and staff throughout the organisation to ensure that QMS is functioning properly
  • Lead problem resolution process in a cross-functional format that supports production needs and increases customer satisfaction



The successful candidate will be responsbale for the following: 

  • Manage and drive key plant initiatives and Policy Deployment (PD) activities
  • Manage Quality resources – including direct supervision of quality engineers and inspectors, including objectives setting and performance appraisals
  • Promote quality achievement and performance improvement throughout the organisation
  • Ensure that the set QA objectives and metrics are achieved e.g. Policy Deployment, CAS (Commercial Aircraft Segment) and Kilkeel KPI’s, Customer and Program Specific NPI targets
  • Agree standards and establish clearly defined quality methods for staff to apply
  • Define local quality procedures in conjunction with operating staff
  • Set up and maintain controls and documentation procedures
  • Identify relevant quality-related training needs and deliver training
  • Collect and analyse customer performance data and implement improvement plans
  • Monitor the effectiveness of QMS through internal audits, agreeing with the relevant managers any corrective action
  • Ensure QE participation in preliminary and critical design reviews to ensure quality requirements are addressed at the design phase
  • Ensure QE participation in program Gate reviews to ensure quality requirements are addressed at the design phase
  • Support/manage customer visits and assessments
  • Support/manage external audits from third and second parties



Key Attributes

  • Business Acumen; makes quality business decisions based on data and facts, not emotion, and weighs alternative solutions
  • Change Management; actively supports and manages change strategy into a workable plan and guides execution of the plan
  • Customer Intimacy; manages customer growth, loyalty and satisfaction
  • Leadership; leads, develops and motivates the team to deliver results within the policies and procedures of the organisation
  • Execution; effectively and efficiently manages processes, projects, and systems
  • Relationship Building; builds positive working and collaborative working relations with direct reports and peer groups
  • Strategic Management; knows how to identify and focus on the most critical high impact issues required for the organisation to be successful


Essential Criteria:

  • Third level qualification in quality or other related field with a minimum of 3 years’ experience in a comparable role with relevant people management experience.


  • Minimum of 5 years’ experience in a comparable role with relevant people management experience.


Desirable Criteria:

  • 5 years working experience in Quality or Engineering gained in a manufacturing or assembly environment.
  • Experience of leading and managing a team in a manufacturing environment.
  • Understanding and experience of New Product Introduction (NPI).
  • Have a solid understanding and experience of ISO9001/AS9100.
  • Have significant experience in applying problem solving methodologies e.g. 8D.


Closing date for online applications is 6th Feburary 2019


For any queries regarding this role please contact 


Your personal data is collected and processed by B/E Aerospace, Kilkeel (the “Company”) for recruitment purposes only. The Company will transfer your personal data to its ultimate parent company B/E Aerospace, Inc. in the United States of America for HR management purposes, in accordance with standard contractual clauses approved by the European Commission. You have the right to access your personal data, to rectify it if necessary and to object, on legitimate grounds, to the processing of your personal data, by sending an email to: You are providing your personal data to the Company voluntarily.



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