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Quality Manager

Location:  Kilkeel (Northern Ireland), NYM
Requisition ID:  410651

B/E Aerospace, a wholly owned subsidiary of Rockwell Collins Inc., is a leading manufacturer of aircraft interior products and we currently have some exciting positions based at our Northern Ireland facility, including a Quality Manager.


Reporting to the Quality Director, the Quality Manager will be required to manage the Quality teams.

JOB TITLE:                           Quality Manager


DEPARTMENT:                    Quality


RESPONSIBLE TO:              Quality Director


HOURS:                               37.5 hours per week.  The post holder may be required at times to work outside his/her normal working hours for the effective performance of the duties of the post.


SALARY:                              Excellent salary & benefits package


LOCATION:                       Rockwell Collins formerly B/E Aerospace (UK) Ltd

                                             2 Moor Road


                                             Co Down

                                             BT34 4NG

KEY PURPOSE              

  • Responsible for coordinating activities required to meet world-class quality standards and targets
  • To ensure that the products built meet both external and internal requirements, including regulatory compliance and customer expectations
  • Monitor and advise on quality performance, producing data and reports on performance measured against set indicators
  • Liaising with other departments and staff throughout the organisation to ensure that QMS is functioning properly
  • Lead problem resolution process in a cross-functional format that supports production needs and increases customer satisfaction




  • Manage and drive key plant initiatives and Policy Deployment (PD) activities
  • Manage Quality resources – including direct supervision of quality engineers and inspectors, including objectives setting and performance appraisals
  • Promote quality achievement and performance improvement throughout the organisation
  • Ensure that the set QA objectives and metrics are achieved e.g. Policy Deployment, CAS (Commercial Aircraft Segment) and Kilkeel KPI’s, Customer and Program Specific NPI targets
  • Agree standards and establish clearly defined quality methods for staff to apply
  • Define local quality procedures in conjunction with operating staff
  • Set up and maintain controls and documentation procedures
  • Identify relevant quality-related training needs and deliver training
  • Collect and analyse customer performance data and implement improvement plans
  • Monitor the effectiveness of QMS through internal audits, agreeing with the relevant managers any corrective action
  • Ensure QE participation in preliminary and critical design reviews to ensure quality requirements are addressed at the design phase
  • Ensure QE participation in program Gate reviews to ensure quality requirements are addressed at the design phase
  • Support/manage customer visits and assessments
  • Support/manage external audits from third and second parties





Key Attributes

  • Business Acumen; makes quality business decisions based on data and facts, not emotion, and weighs alternative solutions
  • Change Management; actively supports and manages change strategy into a workable plan and guides execution of the plan
  • Customer Intimacy; manages customer growth, loyalty and satisfaction
  • Leadership; leads, develops and motivates the team to deliver results within the policies and procedures of the organisation
  • Execution; effectively and efficiently manages processes, projects, and systems
  • Relationship Building; builds positive working and collaborative working relations with direct reports and peer groups
  • Strategic Management; knows how to identify and focus on the most critical high impact issues required for the organisation to be successful




  • Third level qualification in quality or other related field with a minimum of 3 years’ experience in a comparable role with relevant people management experience.


  • Minimum of 5 years’ experience in a comparable role with relevant people management experience.



  • 5 years working experience in Quality or Engineering gained in a manufacturing or assembly environment.
  • Relevant Management Training.
  • Experience of leading and managing a team in a manufacturing environment.
  • Understanding and experience of New Product Introduction (NPI).
  • Have a solid understanding and experience of ISO9001/AS9100.
  • Have significant experience in applying problem solving methodologies e.g. 8D.


Closing Date for Online Applications is Wednesday 31st January 2018 at Midnight.

Please note: Please ensure you complete the “Personal Profile & Job-Specific Information” sections of the application form. Please do not complete the 4 sections: “Previous Employment, Education, Major Training Programs & Certifications & Other Qualifications.” This information will have been captured in the Job Specific Information section. For any queries please contact

Job Segment: Engineer, Quality Assurance, Aerospace, Facilities, Engineering, Technology, Aviation, Operations

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