B/E Aerospace, Inc. IT Business Analyst II in Philippines

/B/E Aerospace, a wholly owned subsidiary of Rockwell Collins Inc., is a leading manufacturer of aircraft interior products and solutions./

The B/E Information Technology team strives to bring cutting-edge technology and first-class service to keep our business running efficiently.

As a leader in the aerospace industry, we are growing rapidly and have a number of exciting positions available right now, including a IT Business Analyst II in our Corporate IT function located in Winston-Salem, NC.


Reporting to the Director, IT Business Analysis, the IT Business Analyst II will analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, marketing and human resources systems; represent the business unit to define requirements and business cases for the technology developments; and coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Requires knowledge of e-commerce tools, computer system capabilities, business processes, and work flows.


In this position, the IT Business Analyst II will work with the information technology application support team, application development team and business user community to provide hands-on technical support services to ensure the high performance, security and availability of all assigned business applications.

  • Provide technical support to a variety of enterprise and shop floor applications

  • Track, troubleshoot and resolve application errors in a timely manner

  • Maintain a knowledge base of all issues and problems reported; record best practices/solutions to help others resolve similar situations

  • Work with other members of the application support team to identify and implement revisions that address the most frequent issues/problems reported.

  • Develop, test and deploy management reports, data conversion and other utility programs as required

  • Perform other related duties as required


  • Bachelor's degree in Computer Science, Business or an equivalent combination of formal education, on-the-job training, and/or work experience

  • Six (6) years of experience in development and/or application support of enterprise applications (i.e., JD Edwards, Oracle eBusiness Suite, BaaN, Macola, SAP, etc.)

  • Strong interpersonal, oral and written communication skills, able to communicate and collaborate with all levels of management

  • Strong analytical skills and creative problem-solving abilities, able to solve dynamic and complex problems

  • Strong knowledge and understanding of business needs, able to establish and maintain a high level of user trust and confidence, set and manage customer expectations

  • Strong organizational skills, can adapt to changing priorities, escalate and resolve issues as required, meet deadlines in a fast paced environment


  • Working with JD Edwards (World A7.3 and E1 9.1) manufacturing and distribution modules to include product data management, engineering change management, work order processing, inventory, purchase order processing, sales order processing, material planning and scheduling and capacity management

  • An understanding of manufacturing and quality management processes, procedures and systems

  • An understanding of product costing and manufacturing accounting.

  • Skilled user of reporting tools, e.g. ShowCase, Insight, SQL, iSeries query

  • Skilled user of batch job scheduling tools, e.g. iSeries Robot, TIDAL

  • A background in application support and/or software development

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed descriptions of all the work requirements that may be performed in the job.